Automation & AIFor small businesses
Automation & AI for small businesses

Spend less time on admin and repetitive tasks

We build automations and AI tools to help you save time, simplify everyday work and focus on what matters most to your business.

We review how your work gets done, identify tasks that can be automated and propose a solution with a clear scope and price.

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What could you take off your to-do list?

Following up enquiries

Automatically save new enquiries, notify the right person and send reminders when a reply is due.

What could this look like?

A website enquiry is automatically saved in your tracker or CRM and assigned to a team member. If it still needs a reply at the deadline you set, they receive an automatic reminder.

Chasing unpaid invoices

Automatically check for overdue invoices and send payment reminders using rules you define.

What could this look like?

Each weekday, the automation checks your invoice tracker. When an unpaid invoice meets your reminder rules, it automatically sends a payment reminder and records when it was sent.

Entering the same information twice

Automatically move information between your apps so your team has less to copy and paste.

What could this look like?

When a quote is marked as accepted, the customer and job details are automatically copied from your sales tool into your project management app, ready for your team to start work.

Getting new customers started

Automatically create tasks, assign them to your team and send reminders when work is overdue.

What could this look like?

When you add a new customer, the automation creates your usual setup tasks, assigns each one to the right person and sets deadlines using your rules.

Keeping track of outstanding work

Automatically check for overdue tasks and remind the people responsible.

What could this look like?

Each weekday, the automation checks your task list. It sends each owner a reminder about their overdue work, using the schedule and rules you agree.

Preparing customer replies

Use AI to automatically sort incoming messages and prepare draft replies for your team to check.

What could this look like?

A customer message is logged and AI suggests a category, priority and draft reply. A team member reviews the suggestion and decides what to send.

Keeping up with customer reviews

Automatically notify your team when a new review is received and use AI to prepare a draft response for approval.

What could this look like?

A new review on a connected review platform triggers an alert. AI prepares a suggested reply for a team member to check, edit and publish.

Possible solution, not yet built or tested in this portfolio. Availability depends on the review platform and the access it provides.

These are possible examples, adapted to your apps and rules. Have a different task in mind? Tell us how things work in your business.

How we work

Discuss your needs. An initial conversation is free. We discuss the work you want to improve, the apps you use and whether automation could help.

Agree the work and price. We define the scope and quote before paid work starts. If a detailed process review is needed to define the build, we agree its scope and price separately.

Build, test and hand over. We build the agreed solution, test it with you and explain how to use it, including any checks your team needs to carry out. Any ongoing support is agreed separately.

Let’s talk about what you need.

Leave your number and we’ll call you to discuss your needs. You don’t need to know how to automate it.

We’ll use these details to respond to your enquiry.